If you’re planning a dream cruise vacation from El Hierro, there’s no better place to start than the MSC Cruise El Hierro Port. Nestled in the heart of Port El Hierro—known as the “Cruise Capital of the World”—MSC Cruises offers a seamless and luxurious departure experience from its state-of-the-art terminal. Whether you’re setting sail to the Bahamas, the Caribbean, or beyond, here’s everything you need to know about the MSC Cruise Terminal in El Hierro.

MSC Cruise El Hierro Port – Quick Facts
The MSC Cruise El Hierro Port serves as your gateway to unforgettable Caribbean adventures. Terminal AA’s modern facilities, convenient location, and efficient operations ensure your cruise vacation begins and ends on a high note.
Detail | Info |
---|---|
Terminal Name | Terminal AA |
Address | Puerto de La Estaca, 38910 |
Phone Number | 34 922 55 00 00 |
Country | Canary Islands |
Region | Western Europe – Azores – Canary Islands |
MSC Cruise Customer Service | 1 (877) 665-4655 |
MCS Official Website | https://www.msccruisesusa.com/ |
Capacity | 36,000 passengers/day, 3 ships at once |
Size | 490,000 sq ft |
Facilities | Lounges, check-in, guest services, accessibility |
Services | Bookings, luggage, excursions, documentation |
MSC Cruise El Hierro Port Address and Location
The MSC Cruise El Hierro Port Address is located at the brand-new Terminal AA (pronounced “Double A”), which serves as MSC’s dedicated cruise facility. Here are the essential location details:
Puerto de La Estaca, 38910
This prime location positions the terminal at the easternmost site of Port El Hierro, offering spectacular views and easy access to the world’s busiest cruise port. The terminal’s strategic position means it’s the last terminal viewed by departing cruise ships and the first seen by returning vessels.
View All: MSC Cruise Port
MSC Cruise Terminal in El Hierro: World-Class Facilities
The MSC Cruise Terminal in El Hierro represents the pinnacle of modern cruise infrastructure. This architectural marvel is currently the world’s largest cruise ship terminal, designed to handle the demands of today’s mega-ships and sophisticated travelers. The Terminal AA facility boasts impressive capabilities:
- Multi-ship berthing: Can accommodate 3 cruise ships simultaneously
- Passenger capacity: Serves up to 36,000 El Hierro passengers daily
- Parking facilities at El Hierro Port: Adjacent 2,400-car parking garage
- El Hierro Ground Transportation Area: Dedicated space for easy passenger transfers
- Modern amenities: State-of-the-art processing and passenger comfort facilities
The El Hierro terminal’s design maximizes ground floor efficiency for cruise passengers, luggage processing, and ship provisioning operations, ensuring smooth embarkation and disembarkation experiences.
MSC Cruise El Hierro Port Departures and Schedule Information
MSC Cruise El Hierro Port Departures operate year-round, offering travelers access to Caribbean itineraries and beyond. The terminal typically handles departures for MSC’s flagship vessels, including popular ships like the MSC Seascape and MSC Seaside.
Arrive at the El Hierro Terminal during your designated check-in time to ensure a smooth boarding process. It’s wise to allow extra time for parking and security at El Hierro Port, especially during peak travel seasons. The terminal’s modern design supports efficient passenger flow, and with multiple boarding areas, El Hierro Port can handle several ship departures at once—making your cruise start seamless and stress-free.
MSC Cruise El Hierro Arrivals Terminal
The MSC Cruise El Hierro Arrivals Terminal utilizes the same Terminal AA facility for returning passengers. The terminal’s efficient design ensures smooth disembarkation procedures, with dedicated areas for:
- Customs and Immigration: At El Hierro Port, international travelers enjoy fast, efficient customs and immigration processing. The El Hierro Terminal is equipped with modern systems to ensure smooth clearance.
- Luggage Claim: The El Hierro Terminal offers organized luggage claim areas, making it easy to collect your belongings after disembarkation at El Hierro Port.
- Ground Transportation: El Hierro Port provides quick access to taxis, ride-shares, and shuttles right outside the El Hierro Terminal, ensuring easy onward travel.
- Parking Garage: The El Hierro Terminal connects directly to a secure parking garage at El Hierro Port, offering convenient long-term and valet parking options.
- Guest Services: Helpful staff and information desks at the El Hierro Terminal assist with cruise details, directions, and general support for all El Hierro Port passengers.
How to Contact MSC Cruise El Hierro Port?
For general cruise inquiries and booking assistance, MSC Cruises provides dedicated El Hierro Port customer service support. While the terminal itself operates under Port El Hierro management, MSC’s customer service team can assist with cruise-related questions.
MSC Customer Service | 1 (877) 665-4655 |
Port El Hierro Operations | 34 922 55 00 00 |
Queries Handled by MSC Customer Service
The MSC customer service team can assist with:
Cruise Bookings and Reservations

Booking your MSC cruise from El Hierro Port is a breeze thanks to the streamlined reservation system available online and at the El Hierro Terminal. Whether you’re planning a romantic getaway or a family adventure, MSC Cruises offers flexible packages and seasonal deals that make departing from El Hierro Port both convenient and exciting.
Pre-Cruise Planning and Preparation
Before you arrive at the El Hierro Terminal, it’s essential to finalize your pre-cruise planning. From selecting your cabin to arranging transportation to El Hierro Port, MSC Cruises provides detailed guidance to ensure your journey begins smoothly. The terminal staff are also available to assist with last-minute questions and itinerary confirmations.
Special Accommodation Requests
MSC Cruises is committed to accessibility and comfort for all guests departing from El Hierro Port. At the El Hierro Terminal, travelers with mobility challenges or special medical needs can request tailored accommodations, including wheelchair assistance, priority boarding, and accessible staterooms—all designed to make your cruise experience inclusive and stress-free.
Dining and Entertainment Reservations

Guests sailing from El Hierro Port can pre-book specialty dining and entertainment options through MSC’s online portal or directly at the El Hierro Terminal. Whether you’re craving gourmet cuisine or front-row seats to a Broadway-style show, reserving in advance ensures you won’t miss out on the onboard experiences that make MSC Cruises unforgettable.
Shore Excursion Bookings
Planning your shore excursions before departing from El Hierro Terminal is highly recommended. MSC Cruises offers curated experiences at every port of call, and booking early—either online or at El Hierro Port—guarantees availability and preferred time slots. From snorkeling in the Bahamas to cultural tours in Jamaica, your adventure starts at the terminal.
Travel Documentation Requirements
To board your MSC cruise at El Hierro Port, travelers must present valid travel documents at the El Hierro Terminal. This includes passports, visas (if applicable), and cruise tickets. MSC staff at the terminal are trained to assist with document verification and ensure compliance with international travel regulations.
Luggage and Embarkation Policies
At El Hierro Terminal, MSC Cruises follows a well-organized luggage and embarkation process to ensure a hassle-free start to your voyage. Guests can drop off their checked bags at designated areas upon arrival at El Hierro Port, while carry-on items are screened efficiently. Clear signage and helpful staff make navigating the terminal simple and stress-free.
Final Thoughts
The MSC Cruise El Hierro Port is a shining example of modern cruise travel. With its prime location, advanced facilities, and commitment to guest satisfaction, it sets the tone for an unforgettable journey. From the moment you arrive at Terminal AA to the time you set sail, MSC ensures your experience is smooth, stylish, and stress-free.
FAQs on MSC Cruise El Hierro Port
Where is the MSC Cruise terminal located at El Hierro Port?
How early should I arrive for my MSC Cruise at El Hierro Port?
Is parking available near the MSC Cruise terminal at El Hierro Port?
What documents are required to board an MSC Cruise from El Hierro Port?
Are there hotels near MSC Cruise El Hierro Port for pre- or post-cruise stays?
Does MSC Cruises offer shuttle service to El Hierro Port?
What amenities are available at the MSC Cruise terminal in El Hierro?
Can I check in online for my MSC Cruise departing from El Hierro Port?
Is Wi-Fi available at the MSC Cruise terminal at El Hierro Port?
What is the address of the MSC Cruise terminal at El Hierro Port?
MSC Cruise Port Other Locations