Quebec City’s vibrant cruise capital welcomes millions of travelers annually, and the Royal Caribbean Quebec City Port stands as one of the most impressive departure points in the Caribbean cruise industry. Whether you’re planning your first cruise or you’re a seasoned traveler, understanding everything about the Royal Caribbean Quebec City Port will ensure your vacation starts smoothly.

Royal Caribbean Quebec City Port Address and Location
The Royal Caribbean Quebec City Port Address is strategically located at:
Port de Québec, QC G1K 8M2, Canada
This prime location places you just minutes away from Quebec City’s downtown district, South Beach, and Quebec City International Airport, making it incredibly convenient for both local and international travelers.
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About Royal Caribbean Terminal in Quebec City
The Royal Caribbean Terminal in Quebec City is officially known as Terminal A, nicknamed the “Crown of Quebec City” due to its distinctive architectural design.
Detail | Info |
---|---|
Terminal Name | Terminal A |
Address | Port de Québec, QC G1K 8M2, Canada |
Quebec City Port Phone Number | 1 418-648-3640 |
Country | Canada |
Region | East Coast USA and Canada New England |
Royal Caribbean Cruise Customer Service | 1 (866) 562-7625 |
Royal Caribbean Official Website | https://www.royalcaribbean.com/ |
Size | 170,000 sq ft |
Quebec City Port Facilities | Lounges, check-in, guest services, accessibility |
Services | Bookings, luggage, excursions, documentation |
Royal Caribbean Quebec City Port Departures
Royal Caribbean Quebec City Port Departures operate from Terminal A exclusively. All Royal Caribbean cruise passengers sailing from Quebec City will embark and disembark at this terminal. The facility is specifically designed to accommodate Royal Caribbean’s fleet, including their largest vessels.
What to Expect for Departures:
- Streamlined check-in process with modern technology
- Quebec City Spacious waiting areas and embarkation lounges
- Dedicated drop-off zones for passenger convenience
- Advanced security screening procedures
- Quebec City Port Baggage handling services
How to Contact Royal Caribbean Quebec City Port?
When you need to reach the Royal Caribbean Quebec City Port Phone Number or require assistance, here are your official contact options:
Royal Caribbean Customer Service | 1 (866) 562-7625 |
Port Quebec City Operations | 1 418-648-3640 |
Queries Handled at Royal Caribbean Quebec City Terminal
The contact center assists with:
Cruise Reservations and Modifications

When booking or adjusting your cruise itinerary, the Quebec City Port serves as a central hub for many major cruise lines. Whether you’re planning a romantic getaway or a family vacation, the reservation desks at the Quebec City Terminal offer streamlined services to help you modify dates, upgrade cabins, or add special packages. Their staff is trained to assist with last-minute changes and ensure your cruise experience starts smoothly.
Pre-Cruise Planning and Documentation
Before setting sail from the Quebec City Port, it’s essential to complete all necessary documentation and planning. The Quebec City Terminal provides resources to help travelers prepare passports, visas, health declarations, and boarding passes. Many cruise lines operating out of Quebec City offer digital check-in options, but on-site assistance is available for those who prefer in-person support or need help navigating travel requirements.
Port Logistics and Arrival Information
Navigating the Quebec City Port is made easy thanks to clear signage, organized terminals, and helpful staff. The Quebec City Terminal is divided into sections based on cruise line, and arrival times are staggered to reduce congestion. Travelers can access real-time updates on ship locations, embarkation schedules, and terminal assignments to ensure a stress-free arrival.
Parking Reservations and Transportation
Parking at the Quebec City Port is convenient, with multiple garages and surface lots located near each terminal. Advance reservations are recommended, especially during peak cruise seasons. The Quebec City Terminal also connects with various transportation options, including taxis, ride-shares, and shuttle services, making it easy to get to and from the port without hassle.
Special Assistance Requests
The Quebec City Terminal is equipped to handle special assistance requests with care and professionalism. Whether you need wheelchair access, mobility support, or help with medical equipment, the Quebec City Port staff is trained to provide personalized services. It’s best to notify your cruise line in advance, but on-site personnel are available to assist with last-minute needs.
Crown & Anchor Membership Services

Loyalty members of the Crown & Anchor Society departing from the Quebec City Port enjoy exclusive perks. The Quebec City Terminal features dedicated check-in lanes, priority boarding, and access to member lounges. Staff at the port can help with membership inquiries, benefit upgrades, and onboard credit redemption, ensuring a premium experience for returning cruisers.
General Cruise-Related Questions
For any general inquiries, the Quebec City Terminal offers information desks and digital kiosks throughout the port. Whether you’re wondering about onboard amenities, shore excursions, or safety protocols, the Quebec City Port staff is ready to help. Their goal is to make your cruise experience seamless from the moment you arrive.
Royal Caribbean Quebec City Arrivals Terminal
The Royal Caribbean Quebec City Arrivals Terminal is the same Terminal A facility where departures occur. Upon your return to Quebec City, you’ll disembark at this modern terminal with easy access to ground transportation, parking, and the surrounding Quebec City area.
Arrival Process Features:
- Efficient disembarkation procedures
- Customs and immigration processing (for international voyages)
- Quebec City Port Baggage claim areas
- Transportation coordination services
- Passenger pickup zones
Royal Caribbean Quebec City Port Facilities and Amenities
Terminal A offers comprehensive facilities designed to enhance your cruise experience:
Passenger Amenities
- Check-in Areas: Quebec City Port features multiple modern check-in counters equipped with digital processing to streamline passenger boarding.
- Waiting Lounges: Comfortable, air-conditioned waiting lounges at Quebec City Port offer a relaxing environment before embarkation.
- Retail Shops: Quebec City Port houses retail shops stocked with last-minute cruise essentials and unique Quebec City souvenirs.
- Food and Beverage: Dining options at Quebec City Port provide a variety of pre-departure meals and refreshments for travelers.
- Wi-Fi Access: Complimentary internet connectivity is available throughout Quebec City Port, keeping passengers connected while they wait.
- Restrooms: Clean and accessible restroom facilities are conveniently located across all areas of Quebec City Port.
- Information Desks: Staffed assistance counters at Quebec City Port offer support for passenger inquiries and cruise-related questions.
Transportation Services
- Parking: On-site parking is available at Quebec City Port, with advance reservation options—Terminal A guests can pre-book parking for added convenience.
- Taxi Services: Quebec City Port features dedicated taxi pickup zones to ensure smooth and efficient ground transportation.
- Ride-share Access: Designated areas at Quebec City Port accommodate Uber and Lyft services, making arrivals and departures hassle-free.
- Shuttle Services: Quebec City Port offers shuttle connections to nearby hotels and airports, ideal for travelers seeking seamless transfers.
- Public Transportation: Guests at Quebec City Port have direct access to Quebec City’s public transit system, providing affordable and reliable travel options.
Accessibility Features
- ADA-Compliant Facilities: Quebec City Port offers ADA-compliant facilities throughout the terminal to ensure comfort and accessibility for all passengers.
- Wheelchair Accessibility: Every area of Quebec City Port is designed with wheelchair accessibility in mind, including ramps, wide corridors, and support services.
- Assistance for Passengers with Special Needs: Quebec City Port provides dedicated assistance for passengers with special needs, including mobility, sensory, and medical support.
- Accessible Parking Spaces: Designated accessible parking spaces are available at Quebec City Port, located close to terminal entrances for added convenience.
- Elevator Access: Quebec City Port features elevator access to all terminal levels, making it easy for travelers with mobility challenges to navigate the facility.
Conclusion
The Royal Caribbean Quebec City Port at Terminal A represents the pinnacle of modern cruise terminal design and functionality. With its convenient location, comprehensive facilities, and dedicated customer service, it serves as the perfect gateway to your Caribbean adventure. Whether you’re departing on your dream cruise or returning from an unforgettable journey, Terminal A ensures your experience is seamless and memorable.
FAQs on Royal Caribbean Quebec City Port
Where does Royal Caribbean depart from at the Quebec City Port?
How early should I arrive at the Quebec City Port for my Royal Caribbean cruise?
Is parking available at the Quebec City Port for Royal Caribbean passengers?
What documents are required at the Quebec City Port for Royal Caribbean check-in?
Are there dining options at the Quebec City Port before boarding Royal Caribbean ships?
Does Royal Caribbean offer shuttle service to the Quebec City Port?
Is Wi-Fi available at the Quebec City Port for Royal Caribbean guests?
Can I request special assistance at the Quebec City Port for my Royal Caribbean cruise?
Are there retail shops at the Quebec City Port for Royal Caribbean travelers?
Where can I get help at the Quebec City Port if I have questions about my Royal Caribbean cruise?
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